December 15 2010 (Shirley Allen)
CitiMortgage Inc. has announced plans for a Mortgage Assistance Call-a-thon to take place today from 7:00 a.m. until 1:00a.m. on the morning of Dec. 16, Eastern Standard Time. Customers who have concerns about their ability to pay their mortgage can call into the company’s foreclosure prevention centers for information and advice.
The Call-a-thon, featuring expanded customer service hours, will be staffed by the company’s foreclosure prevention experts, while senior managers and increased numbers of supervisors will be on hand to provide additional support.
To reach CitiMortgage’s Call-a-thon representatives, customers may call the dedicated toll-free telephone number for this event: (877) 617-9465 or they may log onto: CitiMortgage.com, New.Citi.com, Blog.CitiMortgage.com.
The Call-a-thon is intended to be an educational event to help distressed homeowners understand more about the various assistance programs that may be available to them. CitiMortgage customers experiencing financial difficulty who have other questions related to their mortgages are also encouraged to call in.
Sanjiv Das, president and chief executive officer of CitiMortgage said, “As we head into the New Year, many people continue to be concerned about their financial matters. Because these issues are often top of mind now, we wanted to reach out to our CitiMortgage customers who may be experiencing hardship to explore ways in which we can help them. We have a number of programs and solutions available for borrowers who may need help, but our ability to assist customers begins with the start of an active dialogue.”
We highly encourage CitiMorgage customers who are having difficulties paying their mortgages to take advantage of this event. CitiMortgage has created several programs to help borrowers whose loans are in a distressed situation.
Tags: mortgage loans, foreclosure, financially distressed, citimortgage